Balance Books : The Online Accounting Solution

ONLINE OFFICE CONTACT US CLIENT RESOURCES

Frequently Asked Questions

Click on a question to see the answer.

Yes. Balance Books Online offers a level of protection most small business don’t have the budget to even consider.  The servers hosting our data are located in state-of-the-art data centers utilizing redundant servers, Cisco firewalls, Cisco routers, and a large uninterrupted power supply.  The servers also include local UPS, mirror discs, and Raid implementation.  As a client, you have a unique username and password for the Online Office and your QuickBooks file.  Only you and your Account Manager can access critical business information.

Our Certified ProAdvisors are accounting professionals, and they handle your information with the utmost care.  Your business is assigned an Account Manager that acts as your consistent point of contact with Balance Books.  The relationship is even more discreet than the conventional office environment, because only authorized users can log into the Online Office to view documents and financial records.

Simply put, ONLINE OFFICE depends on what you don’t want to do.  You have 24/7 access to your QuickBooks file and documents, enabling you to handle all of the bookkeeping yourself.  For most clients, we “fill in the gaps” to complete your company’s accounting department by providing periodic oversight.  For other clients, we handle all of the bookkeeping responsibilities. Balance Books is a flexible solution for companies of all sizes.

Yes.  You can perform all of the same tasks in QuickBooks once it is hosted in your Online Office, including all Online banking functions.

Clients enjoy Online access to, and daily backup of, their QuickBooks file; the electronic filing and storage of all documents scanned into the Online Office; the ability to search all scanned documents by multiple criterion, and as-needed access to bookkeeping assistance from a Certified QuickBooks ProAdvisor.

The Online Office provides security, flexibility and access.  Your financial information is no longer on your internal servers, which gives you the security of knowing your information is safe in the event of theft, fire, or other disaster.  Not only do you have access to information 24/7, you also have as-needed access to a Certified QuickBooks ProAdvisor you know and trust.

The Online Office is a resource for your business and your bookkeeper.  We store the company file on our server, so you are never slowed down by a computer terminal in need of repair.  We store the bank statements, bills, and other information to help you eliminate paper at your place of business.  We back up your information daily, eliminating the human errors that can lead to data loss. 

A Certified ProAdvisor is an accounting professional who is annually tested and certified on QuickBooks.  ProAdvisors help businesses customize QuickBooks for their company’s unique needs to help them get the most out of the software. They also serve as a great resource when troubleshooting QuickBooks problems.

Balance Books Online was designed to fit companies of all sizes.  If you’re using QuickBooks, Balance Books Online can provide services to fit your needs at a price you can afford.  Our intent is to provide Online access and daily backup of your financial information at a competitive price.  Our on-demand bookkeeping services put you in control of how little, or how much, of the bookkeeping you handle yourself.

Monthly access fees are based on the length of the subscription you choose and the number of QuickBooks files you manage.  Annual subscriptions start as low as $55/month.

All bookkeeping services are performed by a QuickBooks-trained professional.  Monthly maintenance is available to subscribers at $55/hour.  Clean-up jobs are evaluated on a case-by-case basis.  Contact us now if you’re interested in a complimentary review of your QuickBooks file.

We are a resource to CPAs across the country, and we want to provide you with great customer service.  We sweat the small stuff so you can focus on tax and compliance.  We ensure that your client’s company file is backed up daily, we review their file periodically to keep problems at bay, and we annually provide you with a backup copy of your client’s QuickBooks file.  Balance Books helps to provide better data from the client at a faster pace, which means you can file more returns sooner!

Unfortunately, the Online Office is not currently available to users with an integrated POS.  We’re hoping to expand services to cover POS users in the coming year. We do provide onsite assistance with QuickBooks Financial and QuickBooks POS to businesses in the South Orange County area – Contact Us for more information.

Yes, although we limit our onsite maintenance services to companies in the South Orange County area. Online maintenance services are available to any business regardless of geographic location, and we find our customers prefer competence to proximity. Balance Books uses state-of-the-art communication and accounting tools to make sure our clients are satisfied with our service regardless of where their business headquarters are located.


WELCOME    -    ONLINE OFFICE    -    CONTACT US    -     CLIENT RESOURCES    -    ARTICLES  &  INFO     -    FAQS
 
Balance Books  ::  Office: 949.623.8424  ::  Fax: 949.315.3696  ::  info@balancebooksonline.com